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All staff and students are given a Brewton-Parker College
email address. Please use this address as it will be the
most reliable way to communicate with your Professors and
you will receive campus-wide emails that contain information
for all students.
Here is a list of our most frequently asked questions.
Please read these if you are having problems with your
email account. If reading the questions do not help and
you are still having problems, please contact the Help
Desk at 583-3119.
How long will my email account be active?
Your account will be active
as long as you are a student at Brewton-Parker College.
Once the student has graduated or for any reason left Brewton-Parker
College, the email account will no longer be active.
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Can I access my email if I'm not at BPC?
Yes, you can
check your email from any computer by going to www.bpc.edu and
clicking on ‘BPC
email’ from the bottom row of links in blue.
Next, click on the button "Brewton-Parker College Email"
from the Technology page. A pop-up window will appear
on the screen, where you will
enter
your
name
and password.
You may also be asked for a domain name. If so, the domain
name is bpc.
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Help! I can't log in. What's
the problem?
There might be several factors
that keep you from logging in. Are you sure you're using the right password and login
id for email?
Check that the CAPS LOCK key on your keyboard hasn't been
pressed and try again. Passwords are case-sensitive.
The problem could be with your machine, or with the network
settings, if you are on campus, or it may be more general.
(Mount
Vernon Campus users only) follow these
instructions once to update your network settings and then log in normally.
Check that all the cables at the rear of your computer
are undamaged and properly connected. If the cables are
OK contact the helpdesk at 583-3119 for further advice.
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My email account says that
it is closed. How do I re-open my account?
If you are getting this
message after you log in then it means that your
account is full and that you will not receive any new emails
until you have reduced the number of emails you have.
Make sure to delete any emails you don't need, esp. with
large
attachments.
Also remember to remove any emails from your other folders
including the Sent Items and empty the Deleted Items
Folder.
Can more than one person use the same computer for their
email?
Yes, more than one person
can use the same computer to check their email. One example
of multiple users would
be the computer labs at BPC. The only precaution that
you need to take is to make sure that you completely
close
your browser. This w ill prevent another user from getting
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Help! I've forgotten my password. What can I do?
Technology
Services keeps a list of all passwords and can look
yours up for you so that you will be able to
log into your email account. Come to the Help Desk
in Technology Services with your student identification
and we'll look your password up for you. Technology
Services
is located at the Jordan Building. If you are off campus,
please call the Help Desk at 912-583-3119. top
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Can't I just use my existing Hotmail (or other external
email) account?
Yes, but you will not receive your school related email.
It is preferred that you use a BPC address and this will
allow you to retrieve emails that you would not receive
otherwise. These emails may help you with information about
BPC activities or other BPC functions. The BPC address
should also be used for any online classes you might have
at BPC.
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Can I forward my BPC email to a non-BPC account?
Students can forward email from a BPC account to a non-BPC
account by simply selecting the forward option on the email
and typing in the non-BPC email address, and pressing send.
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Here are several of the tools you will need to know to
keep your inbox cleaned out.
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What happens when my mailbox is full?
When your mailbox becomes full, the following steps occur
automatically:
Warning messages telling you that your mailbox is full
are forwarded to your inbox.
If mailbox storage continues
to grow, your mailbox will be closed until you reduce
the number of messages stored
there. In other words, you need to delete or save your
messages onto a floppy disk. Warning messages are still
sent out daily. You can still log in and read or delete
messages but you can’t do much else until you reduce
the storage below the limits.
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How do I keep my inbox from exceeding the limit?
For every email message
you send, a copy of the message is stored in your ‘sent items’ folder.
Over a period of time this folder can become quite large.
This
folder size is included in your total storage, so be sure
to regularly check and clean out this folder.
Keep in mind that whenever
you delete messages from the ‘sent
items’ folder they will be moved to the ‘deleted
items’ folder and are still included in your total
mailbox storage. Now empty the ‘deleted items’ folder.
Do this on a regular schedule and your mail box should
not fill up. A good practice would be to empty the ‘deleted
items’ folder when you finish using your email.
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What is the quickest way to clean out my inbox?
To quickly generate more space it is recommended that
you first remove emails with large attachments as soon
as possible
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Can I save my emails in case I need them later?
Yes, you can save email to a disk (floppy, or CD-RW media).
Attachments have to be saved as a separate item. Saving
email to disk can allow you to keep the email indefinitely
and will prevent
your email account from being to full.
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Need HELP?
Assistance in using BPC Email
is available from the Help Desk - Call 583-3119. When calling
please include as much
information as possible to help expedite a resolution to
your problem -- include any login errors, specific problem
descriptions, browser type, your operating system, and
any error messages.
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